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OAuth authentication

OAuth authentication lets you securely connect Jira Server to Ducalis for seamless integration. Use this method to import issues, sync priorities, and create issues without sharing passwords.

After connecting, you can:

Prerequisites

You need Jira Server administrator access to create application links.

Connect Jira Server​

  1. In your Board, click Connect in the bottom-left corner to open Sync settings.

    Connect button location in Board

  2. Click Connect Issue Tracker.

    Connect Issue Tracker button in Sync settings

  3. Under Source, select Jira Server.

    Source selection showing Jira Server option

  4. Click Connect Jira Server.

    Connect Jira Server button

Before proceeding, create an Application link in Jira Server. This links the two systems and allows Ducalis to access your Jira data securely.

You'll set this up once—future logins are automatic.

API endpoints used​

Ducalis accesses these Jira Server REST API endpoints:

  • status
  • serverInfo
  • user/search
  • user
  • project
  • field
  • webhook/*
  • rest/webhooks/1.0/
  • issue/createmeta
  • search
  • issue/*
  • mypermissions
  • issuetype/project
  • project/*
  • issuetype
  • filter/favourite
  • filter/search

  1. In Jira Server, click the ⚙️ cogwheel in the top right corner.

  2. Select Applications from the dropdown.

  3. Click Application links in the sidebar.

    Application links option in Jira Server administration

  1. Enter the Ducalis URL: https://ducalis.io/

  2. Click Create New link.

    Create new link field with URL

  3. In the Configure Application URL dialog, click Continue (ignore the warning message—the link is valid).

    Configure Application URL dialog

Fill in application details​

  1. Enter Application name: Ducalis (recommended).

  2. Select Application Type: Generic Application.

  3. Check Create incoming link.

  4. Click Continue.

    Application details form

  5. Copy the Consumer Key and Public Key from the Ducalis tab and paste them into the corresponding fields.

    Consumer Key and Public Key fields

  6. Enter any Consumer Name (your company or project name).

  7. Click Continue.

    Consumer Name field

The application link is now created.

Copy Base URL​

Before leaving Jira Server, copy the Base URL from your Jira account settings. You'll paste this into Ducalis.

Base URL location in Jira Server settings

Complete the connection​

  1. Return to Ducalis and paste the Base URL.

  2. Click Connect.

    Base URL field in connection dialog

  3. Click Allow to grant Ducalis permission to read your Jira data.

    OAuth permission dialog

Your integration is ready. Choose an instance to import issues.

Instance selection screen

Jira Server 9+ interface​

In Jira Server version 9 and later, the interface differs slightly:

  1. In Application Links, click Create Link.

    Create Link button in Jira Server 9+

  2. Select Atlassian Product and enter https://ducalis.io/ as the Application URL.

    Atlassian Product selection with Application URL field

Continue with the application details form.

Remove integration​

To disconnect Jira Server from Ducalis, see Removing a task tracker integration.

What's next​

After connecting, import issues from Jira Server to start prioritizing.

Import issues screen
Last updated: Jan 6, 2026