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Importing Issues from Jira Server using JQL Filters

After successfully integrating Ducalis with Jira Server, you can import issues from Jira Server for prioritization in Ducalis.
There are three types of filters that you can use to choose the set of issues you want to import: 

  1. Ducalis filters.
  2. Jira filters.
  3. JQL filers. 

This article will show you how to use JQL filters to select the issues you want to import. 

The advanced JQL (Jira Query Language) filters allow you to go deep into your search. Quickly find the issues you want to import from Jira regardless of how they are structured within.

When importing issues from Jira Cloud, you can use a saved JQL filter to import a specific set of issues that you want to prioritize in Ducalis.

Steps to Follow

Choose the instance you want to import issues from. You can:

Click Import from [instance] to proceed.

In the process of Importing issues from Jira, when you get to the Import step, click Select the JQL filters option.

Copy your Custom JQL query from Jira.

Paste in and Ducalis, then click Get Preview to see the issues under this filter.

A preview of the issues in the chosen filter.

Then click Start import.

Editing The JQL Filter

Click here to access the Sync settings.

Under Sync settings, click Edit Sync-In Conditions.

Edit your JQL query and click Save to apply the changes.

What’s Next?

When you have integrated and imported your issues from Jira Server, you can go ahead and enable Back sync so that you can sync back your prioritization results to your Jira Server account. 

Learn more about how to enable Back sync with Jira Server

Updated on June 14, 2024

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