Organization Settings Where and how to rename your organization, change the timezone, members sign-up mode, and the billing data.
Voting Board Appearance: Logo, Color, Language, Name, Theme, Language How to customize the appearance of your Voting board to match your brand.
How to Create Voting Board What is a voting board? How can you create one to start collecting feedback from your customers?
Embedding & Customizing Changelog Widget How to set up loginless access to your voting board for your customers.
Push to Jira Server How to send issues you create in Ducalis to Jira Server. How to create issues for your Jira Server backlog in Ducalis.
Custom Domain For Voting Boards How to set up a custom domain for your organization’s voting boards.
Template For New Public Idea How to create and use templates for new public ideas added to your voting boards.
Canny Alternative [2024]: Pricing, Feature, and Feedback Comparison with Ducalis Our goal is to provide an honest tool comparison, so please feel free to explore both pages about these tools....
Single Sign-On (SSO) for authorizing users on Voting Boards 🔑 Loginless authentication at your voting board Using the same widget, you can pre-authorize your users into your Ducalis Voting...
Customize Voting Scale. Upvotes and Votes’ Display for the Voting Board Types of Upvotes for the voting board, how they work, and a guide on how to choose one.
Public Idea Statuses (Columns) How to create and set up public idea progress statuses to keep customers updated on the status of an idea.
Customizing The Blocks Personalize the look and feel of your Release note. Choose the information you want to include in the Release note
Auto Release Notes How to generate and send an Auto-digest to your customers to keep them informed about the activities on the Voting board.
Status Auto-Update Rules How to automate status updates for public ideas that are linked with issues in the backlog.
Import/Export List of Unsubscribed Users via CSV Importing Unsubscribed Users via CSV Go to Voting > Scroll down to Access > Open Voters’ list block. Under Voters’...
Votes, Comments and Mentions on Ideas How you to vote and commenting on ideas on the Voting board, Voting on behalf of users.
Filters, Labels, and Quick Search On Voting Board How to use filters, labels, and quick search to speed up navigation on the voting board.
Adding Public Ideas to your Internal Backlog How to add public ideas on your voting board to your internal backlog
Similar Ideas Suggestions Avoid idea duplications. Get suggestions of ideas similar to the one you are creating.
Switching Between Boards and Boards Filters Quickly switch between boards using the keyboard shortcut Command K or Search option.
Filter Feedback Using Voters’ Metadata Use filters to find feedback from specific customers quickly.
Different Languages for Voting Boards How to create different voting boards with different languages for different sets of customers.
Ducalis.io for Enterprises Build a single source of truth that connects your data, workflows and teams so you can all move faster, together....
Embed a Voting board into your product Learn how you can embed Ducalis voting boards using an embed code. To enhance user experience, it is important to...
Setup Webhooks to automate Voting board events Webhooks are a powerful tool for connecting applications and services in real time, enabling seamless data exchange and triggering actions...
Creating public idea with AI Use Ducalis AI to create new public ideas and edit existing ideas. Ducalis AI is a connected assistant that helps...
Send Updates from your own domain (custom email) Your customers are far more likely to pay attention to your emails when they come from your own email address...
How to embed Voting Board into your product [step-by-step guide] Enhance your product by seamlessly embedding a Voting board, engaging customers, and making them feel at home. Board Customizations Make...
Delete Voters’ Votes If a public idea has outdated votes, you can remove them without deleting the voters and their requests from the...
How to Import Feedback from Canny If you have existing feedback in Canny and want to import it into your Ducalis account, here are step-by-step instructions...
Creating Announcements Announcements can be created manually or with the assistance of the Ducalis AI. You have the option to take control...