Subscribers
A Subscriber is a Voter who receives notifications from your Voting Boards. See Voters vs Subscribers for the full distinction. Users who don't receive notifications or who have unsubscribed aren't considered subscribers.
Find your complete list of Subscribers in the All Voters section.
What makes someone a subscriber
Besides receiving notifications directly, these actions also make a voter a subscriber:
- Voting on their behalf makes that person a subscriber.
- Making a voter the author of an Idea makes that person a subscriber.
Subscriber limits by plan
- Free plan: 500 subscribers included
- Business plan: Up to 100,000 subscribers
If you need to communicate with more than 100,000 subscribers, contact us at [email protected].
Ducalis automatically increases your plan price when you exceed your subscriber limit. It doesn't matter how many notifications a subscriber receives—they count as one subscriber, and you pay for just one.
View current pricing and plan details on the pricing page.
To check your current subscriber count, visit the Billing page in your settings:
If you need more subscribers than your current plan allows, change your plan and enter the number of subscribers you need.
Delete or unsubscribe a tracked user
You can't delete a tracked user, but you can unsubscribe any subscriber from any Voting Board. They'll stop receiving notifications and won't count toward your subscriber limit.