FAQs

Get quick answers to common questions about using Ducalis.

Pricing and users

• Pricing — View current plan pricing and feature details
• Paying for Voters — Understand why Voters are free on all plans
• Users vs Voters — Learn the difference between internal Users and external Voters

Import and filters

• Are all issues imported automatically? — Control which issues sync using filters
• Issue types to import — Focus imports on Stories and Tasks for prioritization
• Missing Jira filters — Fix filter visibility with correct Jira permissions

Account settings

• Notification timing — Fix timing issues by checking timezone settings
• Rename organization — Update your organization name anytime

Getting started

• Book a demo — Schedule a personalized call to see the product in action