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Creating announcements

Announcements communicate completed features to your users via the Changelog. Create them manually, use AI assistance, or automate the entire process when Ideas reach Done status.

Create announcements manually​

When a feature is about to be rolled out, admins have to write the announcements that will be posted on the Changelog page.

  1. Inside the Board, navigate to Voting Board.

    Voting Board navigation in sidebar

  2. Open the Idea you want to create an announcement for.

    Opening an Idea card

  3. Click the announcement block to start creating an announcement.

    Announcement block on Idea card

  4. If you need to edit the title of the announcement, you can start with that.

    Editing announcement title

  5. Write the description. It should be understandable and highlight the value it is adding to your users' experience.

    Writing announcement description

  6. Add labels that can be used as filters by users to find the announcement on the Changelog page.

    Adding labels to announcement

  7. Initially, the announcement is saved as a draft. For it to be published when you move the Idea to Done, you have to approve it.

    Approving announcement for publishing

  8. You can still move it back to draft when you want to make any changes.

    Moving announcement back to draft

Create announcements with AI​

Instead of the admins creating the announcements themselves, you can use Ducalis AI. The AI will write the announcements for the features that you will be releasing. You still have the chance to go through the announcements before they are published on the Changelog page.

See Create Announcements With AI for details.

Automate announcement creation​

To avoid wasting time and energy repeating this process each time that you want to create an announcement, you can automate the creation process.

When you update the status (In Progress → Done) of an internal Issue:

  1. The status of the public Idea that is linked to that Issue will also be updated.
  2. Once updated, Ducalis AI will create an announcement for that public Idea.
  3. The announcement will be saved as a draft until you go through it and approve it for publishing.

Automating announcement creation​

Turn on AI​

Firstly, you need to switch on Ducalis AI under the Voting Board → Settings → Automation → AI-writer.

Enabling AI assistant in settings

Set up status auto-update rule​

While still in the Automation settings, you should set up the status auto-update rule. Each time you update the status of an internal Issue (In Ducalis or task tracker), the status of the linked public Idea will also be updated automatically.

Status auto-update rule configuration

Set up webhook​

If you want the Changelog newsletter to also be sent automatically when the announcement is moved to the Done status, then you need to set up the webhook as well.

Webhook configuration example
Last updated: This week