Skip to main content

How to give feedback (template)

This is a template you can share with customers to explain how to submit feedback on your Voting Board. Use this template as-is or customize it to match your brand.

You can use this template format or the Google Docs template.

Intro​

Good news! [company name] uses a voting board to track your feedback. Having everything in one place helps us understand all feedback at a glance.

Access the voting board​

Visit [Features Board URL] to submit your requests.

Sign up to submit feedback, comment, or vote.

Voting board homepage

Submit and vote on Ideas​

Create an Idea​

  1. Click + Idea.

    Create Idea button

  2. Start typing your request. Ducalis automatically suggests similar Ideas.

    Idea creation form with suggestions

  3. If your request already exists, upvote it. Otherwise, continue creating your new Idea.

Vote on an Idea​

Click the upvote arrow on any Idea to vote for it.

Upvote button on an Idea

To remove your vote, click the downvote button.

Downvote button to remove vote

Comment on an Idea​

Add comments to share additional thoughts or insights.

Comment section on an Idea

You'll receive email notifications when the Idea is updated.

Email notification for Idea status change

Get started​

Try Ducalis for your team—get started free at hi.ducalis.io.

Last updated: Feb 6, 2026