Composing
To start creating a new Release note, click on Add Release note. You can edit the auto-digest draft or create a new one from scratch.
On the screen, you can see the draft of your Release note (on the left) and its preview (on the right).
Voting Board Updates Timeframe
Give a description of what it is. You can take it from the tip.
First thing is to choose a timeframe (date range) that encompasses all the public ideas you want to add to the Release note.
All ideas have a date, it can be the date an idea was added to the voting board, or the date it was moved to a particular status.
For example, you want to include ideas that were added, or moved to a certain status between [date] to [date], then you should put those dates in the date range.
Email subject
After setting the date range, you can start writing your Release note. Firstly, you need to add the Release note title/ Email subject line.
Introduction
Then you need to add the Introduction. As your customers receive many emails, you need to let them know the reason they are receiving your email.
If you leave the block empty, your email will not have an introduction.
The first two blocks are important, we strongly recommend that you fill them. The rest of the blocks are optional, you can choose to include them or not. These blocks include:
- Announcement block
- Call To Action block
- Voting board statuses blocks
The Announcement Block
In this block, you add information like new features, and any updates in the products that you might want to inform your users about.
Enter the name of the feature and its description to help users understand what the feature is about and how it works.
If there are any requests from customers on your voting board that are related to the feature you just released, you can add them.
To help your users to quickly start trying the new feature, you can add a CTA button with a link to the feature.
The Call To Action Block
In addition to the CTA button under the Announcement block, there is a CTA block. Here you can also add a CTA that you would like your users to perform, for example, signing up for a webinar, visiting your voting board.
Voting Board Statuses Blocks
Helps you to update your users about the activities going on your voting board.
You have to the option to choose which ideas to include in each block. Either:
- Ideas moved to that particular status in a date range you chose above.
- Or, all the ideas under that status.
Not available for the Most Upvoted block.
You can also customize the amount of content about an idea to show. It can be:
- Just the title.
- A short description about the idea.
- The full description of the idea.
Read more about Voting board statuses.
Duplicating a Release
Instead of composing a whole new release, you can just duplicate the one you composed and sent before. This is quite useful when you have settings and release note format that you want to maintain in all your release notes.
- To duplicate a release, click on the duplication icon.
- After duplicating, you can then edit and add information about the new release note that you want to send.
What’s next?
Lean about Scheduling a Date to Send the Release Note.