FAQs
Get quick answers to common questions about using Ducalis.
Pricing and users
- Pricing — View current plan pricing and feature details
- Paying for Voters — Understand why Voters are free on all plans
- Users vs Voters — Learn the difference between internal Users and external Voters
Import and filters
- Are all issues imported automatically? — Control which issues sync using filters
- Issue types to import — Focus imports on Stories and Tasks for prioritization
- Missing Jira filters — Fix filter visibility with correct Jira permissions
Account settings
- Notification timing — Fix timing issues by checking timezone settings
- Rename organization — Update your organization name anytime