There are 3 ways to add issues into a board:
- Importing issues from an integrated corporate task tracker.
- Import issues from a CSV file
- Create issues in Ducalis
Task tracker integration offers a very fast and secure way to import issues from your task tracker for prioritization. This helps you to create a seamless workflow continuity as:
- Every issue you create in your task tracker will be added to Ducalis in real-time
- Any updates you make to the issues in your tracker will be added to Ducalis in real-time.
- You can easily sync your prioritization results back to your tracker.
In this article, we will show you how to:
- Integrate a task tracker with Ducalis.
- Import issues from a task tracker.
Integrating a Task Tracker With Ducalis
In the board, hover your mouse over to the bottom left corner and click Connect to access the Sync settings.
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Under Sync In, click Connect Issue Tracker.
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- Choose the source of your issues – the task tracker you want to integrate and import issues from. Ducalis offers integrations with several task trackers like Jira, ClickUp, Trello, YouTrack, and others.
- Click 🔌 Connect [task tracker] to continue.
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- Authorize your Ducalis to access issues in your task tracker. Authorization is different for each tracker. You can see the detailed instructions for integrating each tracker here:
Importing issues from the integrated task tracker.
After connecting your tracker, proceed to import your issues.
- Choose the instance. If you don’t have any instances connected, or you want to connect a new one, click on Add new instance.
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- You will be redirected to your tracker’s site to authorize Ducalis to access your tracker.
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- To proceed, click on Import from [Instance].
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- Apply filters to choose a set of issues you want to import from your task track for prioritization. You can use:
- Ducalis filters
- Filters provided by your task tracker. (e.g., Jira)
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- When you have selected the filters, check the preview to see if all the issues you want to import are there, and click Start Import to finish the import.
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- A board with Issues imported from Jira Cloud. They are indicated with a Jira icon.
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- The name of the tracker where the issues are imported from is shown in the bottom left corner of the board. You can click on it to:
- access more set-ups like 2-way sync.
- or to change your filter settings to add or remove issues from the board.
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Any new issues you add to the task tracker you connected, which fall under the filters you applied when you import issues to a board will be automatically added to that board in real-time.
What’s Next?
After Integrating a task tracker with Ducalis, and importing issues for priorities, you can go ahead and enable Back sync so that your prioritization results are synced back to your task tracker.
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Learn more about how to enable Back sync.