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Integrating and Importing Issues from ClickUp

If you use ClickUp as your task tracker you have the ability to integrate it with Ducalis and import issues for prioritization. 

In this article, we will show you how to:

  • Integrate ClickUp with Ducalis.
  • Import issues from ClickUp.

Integrating ClickUp With Ducalis

In your board, hover over to the left bottom right corner and click on Connect to access the Backlog Management settings. 

Under Backlog Management settings, go to Sync In and click on Connect Issue Tracker.

Or go to Integrations

Under Source, choose ClickUp from the list of task trackers.

Then click Connect ClickUp in the bottom right corner to proceed.

You will be redirected to ClickUp for authorization. Log into your ClickUp account.

Choose the workspace you want to import issues from Click Connect Workspace.

Proceed to Importing issues.

Importing Issues

Under Instance, choose the workspace that you connected to go on and import issues from it. 

If you want to add another workspace, click Add new instance.

After selecting the instance, click Import from [Workspace].

Apply filters to choose a set of issues you want to import from ClickUp for prioritization.

When you have selected the filters, check the preview to see if all the issues you want to import are there.

Click Start Import to finish the import.

A board with Issues imported from ClickUp. They are indicated with a ClickUp icon.

Any new task you create in ClickUp which falls under the filters you applied will be automatically added to this Ducalis board in real-time.

Editing Import Filters

Editing import-filters helps to:

  • add more issues that you import from ClickUp, 
  • or remove some issues from a Ducalis board.

To edit filters:

  • Hover over to the left bottom right corner and click on the sync icon 
  • Click on Edit Syn-In Conditions.
  • Add or remove some filters to add more issues or remove some issues, respectively.
  • Click Save to keep your changes

Removing The Integration

On how to delete an integration between Ducalis and ClickUp, check out this article.

What’s Next?

When you have integrated and imported your issues from ClickUp, you can go ahead and enable Two-way sync so that you can sync back your prioritization results to your ClickUp account. 

Learn more about how to enable two-way sync with ClickUp

Updated on June 2, 2023

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