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#2-way-sync#push-to-tracker

Push issues

Create GitHub issues directly from Ducalis without leaving your workflow. You can push issues you created in a prioritization board or Ideas submitted to your voting board.

You can add to GitHub backlog:

  1. Issues you created in Backlog.

  2. Ideas added to your voting board.

Push an Issue from Backlog​

In the prioritization board connected with GitHub, imported issues display the GitHub icon, while issues you created in Ducalis display the Ducalis icon.

Board showing issues with GitHub and product icons

  1. Click the issue you want to push to GitHub to open the issue card.

  2. In the issue card, click the ellipsis in the top right corner to open the dropdown menu.

  3. From the dropdown menu, select Push to GitHub.

    Push to GitHub option in dropdown menu

  4. Fill in the issue information:

    • Choose the repository. Available repositories are the ones you selected when integrating GitHub with this board.
    • Edit the title or description if needed.
    • Select assignees. Available assignees come from GitHub. Users on your board who aren't in your GitHub account won't appear in the dropdown list.
    • Add labels if you've created any in GitHub.
    Issue creation form with repository, title, description, assignees, and labels fields

  5. Click Create issue.

    Create issue button

Push an Idea from voting board​

Quickly add customer feedback from your voting board to your GitHub backlog.

  1. Go to the voting board.

  2. Under All, select the Idea you want to add to your backlog to open its card. Ideas not added to the internal backlog display a warning icon.

    Voting board with Ideas, showing warning icon for Ideas not linked to internal backlog

  3. In the top right corner of the card, choose the option to add the Idea as a new issue or link it with an existing issue.

    Idea card options to add as new issue or link with existing issue

  4. Choose the option to add it as a new issue, then from the dropdown menu select In GitHub (link with Ducalis).

    Dropdown menu showing In GitHub (link with product) option

  5. Fill in the issue information:

    • Choose the repository. Available repositories are the ones you selected when integrating GitHub with this board.
    • Edit the title or description if needed.
    • Select assignees. Available assignees come from GitHub. Users on your board who aren't in your GitHub account won't appear in the dropdown list.
    • Add labels if you've created any in GitHub.
    Issue creation form with repository, title, description, assignees, and labels fields

  6. Click Create issue. An issue is created in both Ducalis and GitHub.

    Confirmation showing issue created in both systems
info

If the GitHub issue you created doesn't match your import filters, it won't appear in Ducalis. To see it, adjust your import filters.

Import filters configuration
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