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Custom domain

When you create your Organization, Ducalis assigns a default domain for your Voting Boards. You can customize this domain to help customers quickly recognize whose site they're visiting.

Access domain settings​

  1. Click Settings in the left sidebar.

    Settings menu location in sidebar

  2. Go to All Voting Boards.

    All Voting Boards settings page

  3. Scroll to the Domain settings section under Appearance.

There are two domain types: Subdomain and Custom Domain.

Default subdomain​

Ducalis provides a default subdomain that you can change.

Default subdomain configuration

Custom domain​

You can use your own domain for the Voting Board.

Step 1: Configure DNS records​

Add a CNAME record in your domain registrar's control panel:

  • Name/Host: Your subdomain (e.g., feedback or ideas-board)
  • Value/Points to: voting.ducalis.io

Example: Setting up ideas-board.example.com with Cloudflare:

Cloudflare CNAME configuration example
warning

The custom domain must point to voting.ducalis.io exactly—not yourcompany.voting.ducalis.io.

DNS provider instructions:

Step 2: Enable custom domain​

  1. In the Domain settings section, toggle on Custom Domain.

    Custom domain toggle

  2. Confirm you want to change the domain type.

    Domain type confirmation dialog

  3. Enter your custom domain.

    Custom domain input field

Your Voting Board now uses your custom domain.

Public Idea template example
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