Sorting Issues in Jira Server by Order of Priority Ranking

After creating custom fields and syncing the issues’ priority rankings to Jira, you can create a board (kanban or Scrum) with these issues, and sort them by order of priority ranking. 

Before you can sort the issues in a board by order of priority ranking, you need to add the Ducalis custom fields to the cards. These custom fields will be displayed on the:

• Kanban board. (if you created a Kanban board).
• Backlog view and Active view (if you created a Scrum board).

Adding Custom Fields to Cards In a Scrum Board

1. To access the board settings, click on Board. 
2. Then from the dropdown menu click Configure. 

3. Under Configuration, click Card layout.
4. For the Backlog view, select the Ducalis custom field–Priority Ducalis as the Field Name from the dropdown
5. Click Add.

6. Do the same for the Active sprints view—select the Ducalis custom field–Priority Ducalis as the Field Name from the dropdown
7. Click Add.

Adding Custom Fields to Cards In a Kanban Board

1. To access the board settings, click on Board. 
2. Then from the dropdown menu click Configure. 

3. Under Configuration, click Card layout.
4. Under Kanban board, select the Ducalis custom field–Priority Ducalis as the Field Name from the dropdown
5. Click Add.

‘Priority ranking’ displayed on a kanban board.

Sorting Issues by Order of Priority Ranking

To sort the issues in your board by order of priority ranking, follow the steps below (they apply for either a scrum board or a kanban board):

1. To access the settings, click on Board.
2. Then from the dropdown menu, select Configure.

3. Under General, click Edit Filter Query.

4. Click Advanced to access the advanced search using JQL.

5. In the query, after ORDER BY type priority and choose the Priority {your emoji} Ducalis custom field from the dropdown menu.

6. After space, type ASC, or choose ASC from the dropdown,  to sort the priority ranking in ascending order.
7. Click Search.

8. Click Save.

Issues that are arranged by order of priority ranking.

You can use other data from Ducalis like total scores and criterion scores to sort your issue cards.