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Step 1. Release Note Structure

Release Notes are email announcements that inform customers about product updates, new features, improvements, and bug fixes.

Release Note structure​

Release Notes consist of building blocks. Some blocks are required, others are optional.

Release Note name and email subject​

The title appears as the email subject line.

Release Note name and email subject line

Introduction block​

The introduction explains why customers are receiving this email.

Introduction block example

Main feature block​

Main feature blocks highlight new features customers should know about. You can add as many blocks as needed, depending on the number of features you're announcing.

Read more here.

Main feature block example

Simple text block​

Use simple text blocks to share product updates like bug fixes or minor improvements.

Simple text block example

Call to action block​

Add a call to action you want customers to perform, such as signing up for a webinar or visiting your Voting Board.

Call to action block example

Voting Board status blocks​

Voting Board status blocks display Ideas that moved to a specific status during the date range you selected. Use these blocks to update customers about activities on your Voting Board.

Voting Board status blocks example

What's next?​

Continue to Step 2: Create Release Note templates to learn how to create and use templates for faster Release Note creation.

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