Step 1. Release Note Structure

Release Notes are email announcements that inform customers about product updates, new features, improvements, and bug fixes.

Release Note structure

Release Notes consist of building blocks. Some blocks are required, others are optional.

Release Note name and email subject

The title appears as the email subject line.

Introduction block

The introduction explains why customers are receiving this email.

Main feature block

Main feature blocks highlight new features customers should know about. You can add as many blocks as needed, depending on the number of features you're announcing.

Simple text block

Use simple text blocks to share product updates like bug fixes or minor improvements.

Call to action block

Add a call to action you want customers to perform, such as signing up for a webinar or visiting your Voting Board.

Voting Board status blocks

Voting Board status blocks display Ideas that moved to a specific status during the date range you selected. Use these blocks to update customers about activities on your Voting Board.

What's next?

Continue to Step 2: Create Release Note templates to learn how to create and use templates for faster Release Note creation.

Release Note structure​

Release Note name and email subject​

Introduction block​

Main feature block​

Simple text block​

Call to action block​

Voting Board status blocks​

What's next?​