Getting Started with Feedback Widget
Follow this guide to embed the Ducalis feedback widget on your website and start capturing user feedback at the moment it occurs.
Step-by-step setup
- What is an In-App Feedback Widget — Understand how feedback widgets capture real-time user insights
- Step 1: Configure code — Install the widget code on your website
- Step 2: Set what to display — Choose which sections display alongside the feedback form
- Step 3: Customize appearance — Match colors, position, label, and language to your brand
- Step 4: Voter identification — Authenticate voters and pass customer data for segmentation
- Step 5: Connect messenger — Get instant notifications via Slack, Telegram, or Mattermost
Going further
- Best practices — Proven strategies to maximize feedback collection and user engagement