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Existing fields

If you already have many custom fields in Jira Cloud, you can map existing fields to Ducalis instead of creating new ones.

Alternative approach

This is an alternative to the 2-way sync custom fields setup. Use this method if you prefer to reuse existing fields rather than create new ones.

Two ways to use existing fields:

  • Rename an existing Jira Cloud field to match the Ducalis field name
  • Map the Ducalis field to an existing Jira Cloud field with a different name

This guide shows how to rename an existing Jira Cloud field to match Ducalis field names.

Access custom field settings​

  1. Click the Settings cogwheel.

  2. Select Issues from the dropdown menu.

  3. Select Custom Fields from the side menu.

  4. Find the custom field you want to use for Sync Back.

Rename the custom field​

  1. Click the ellipses (⋯) on the far right, then select Edit details.

  2. Go to Ducalis and copy the exact name of the field you want to sync.

  3. Paste the field name into the Name field in Jira Cloud. Fill in any other required details, then click Update.

The field now appears with the updated name:

Activate Sync Back​

  1. Return to Ducalis and click Refresh to detect the renamed field.

  2. Toggle the switch to activate Sync Back.

What's next​

Learn more about 2-way sync setup in the 2-way sync overview.