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#2-way-sync

Sync Back

Sync Back sends your prioritization results from Ducalis to Yandex.Tracker. Your team sees priority rankings directly in their tracker without switching tools.

Prerequisites

Complete the Connect Yandex.Tracker setup first.

Ducalis uses field mapping. You select existing fields in Yandex.Tracker to receive Ducalis data. This gives you full control over your tracker's field structure.

Setting up fields​

Choose the approach that works best for your setup:

Fields Mapping​

If you already have custom fields in Yandex tracker and don't want to create more, you can map Ducalis fields to your existing fields.

  1. Go to the Sync settings and scroll down to Sync-Back fields.
Scroll to the Sync back option
  1. Review the default Ducalis fields. You can keep or delete them.
Review default system fields
  1. To add a different field, click Add Sync Back field and select the Ducalis field you want to sync.
How to add more fields
  1. Next to Tracker field, click the dropdown and select the existing Yandex tracker field to map to.
Choose existed fiels you want to map
Important

To see existed fields they have to be visible in the Queues.

How to make fields visible
warning

Field types must match. The existed field type must be the same as the destination field in Ducalis.

Compare field type
  1. Click Save.
Save mapped field

Create fields in Yandex.Tracker​

Instead of mapping to existing fields, you can create new custom fields in Yandex tracker specifically for Ducalis data.

info

If you have one Queue in Ducalis board filter, create either global or local fields. If you have two and more Queues in Ducalis board filter create ONLY global fields.

  1. In Yandex.Tracker, go to Administration > Fields. Click Create Field.
Find Create field button
  1. Choose the field type during creation in Yandex tracker. Note that the field type must be the same as the destination field in Ducalis.
Compare field type
  1. Cope the field name from Ducalis and paste it in field creation form in Yandex tracker.
Copy the field name Paste the field name
  1. Make fields available to the Queues you're syncing with Ducalis.
Make field visible
  1. The field appears in Ducalis.
Field is ready

Make fields visible​

To see both mapped and newly created fields in Ducalis, you need to make them visible in the queues used in the board filter.

Go to Queues, select the queues, and make the fields visible in each queue used in the Ducalis board.

Check how to make fields visible

Activate Sync Back​

After you create or map fields, activate the sync.

Fields for back sync are ready
  1. In the Sync-Back Fields section, toggle Activate Sync Back to on.
Activate back sync toggle
  1. Sync back is active now.
Backsync is ready
  1. Ducalis immediately syncs current prioritization data to Yandex Tracker.
How back sync is in tracker

Schedule automatic sync​

Configure when Ducalis sends updated prioritization data to Yandex Tracker.

  1. In Sync settings, find the Sync Back Schedule section.
What are options for back sync schedule

  1. Choose your sync timing:

    By sprint end date — Syncs when your sprint concludes. Useful if you only want final priorities sent after evaluation.

Schedule back sync by sprint settings

By custom period — Set a specific interval (daily, weekly, etc.) for automatic syncs.

Schedule back sync by custom settings

Manual Sync Back​

Trigger a sync anytime without waiting for the schedule.

  1. Go to Sync settings.

  2. Click Manual Sync with Yandex.

Manual back sync
  1. Ducalis sends current prioritization data to Yandex.Tracker immediately.

Disable Sync Back​

To stop syncing prioritization data to Yandex.Tracker:

  1. Go to Sync settings.

  2. Toggle Activate Sync Back to off.

  3. Existing data in Yandex.Tracker fields remains. No further updates are sent.

Last updated: Last week