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Delete data

Permanently delete tracker integrations, organization members, or your entire organization account.

Delete a tracker integration

danger

Deleting a tracker integration permanently removes all data from Ducalis—all Boards, Issues, scores, teams, and Criteria. If you reconnect the tracker, you'll have to set everything up from scratch.

  1. Go to Integrations > Billing.

    Integrations and Billing navigation
  2. Hover over the tracker name and click the bin icon.

  3. Confirm the removal in the browser notification.

  4. In the pop-up window, type DELETE.

    Type DELETE to confirm removal
  5. Click Erase.

    Erase button confirmation

Remove an organization member

  1. Go to Users.

  2. Hover over the user you need to remove.

  3. Click the bin icon and confirm the removal in the browser notification.

    Remove user confirmation

The user will be blocked from your Organization and cannot log in. They'll remain on the list of Organization members as blocked.

You can restore their access anytime.

info

To delete the user completely, contact us in the chat.

Delete the entire organization

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Deleting your Organization permanently removes all data—all Workspaces, Boards, Users, Voters, Criteria, scores, and integrations. This action cannot be undone.

  1. Go to Organization settings.

  2. Click Delete this account.

    Delete this account button
  3. Confirm the removal in the browser notification.

  4. In the pop-up window, type DELETE.

  5. Click Erase.

    Final confirmation to erase organization
Last updated: Last week