Skip to main content
#issue-import

Connect

Connect Yandex.Tracker to Ducalis to import issues from your queues for prioritization. Once connected, data syncs continuously between both systems.

Before you start​

Yandex.Tracker can be used with two different Yandex platforms. Before connecting, determine which one your organization uses:

  • Yandex.360 for Business — Your organization and users are managed through Yandex.360
  • Yandex.Cloud — Your tracker runs on Yandex Cloud infrastructure

The connection process is the same for both, but you'll need to select the correct option during setup.

Connect Yandex.Tracker​

  1. Go to Sync settings by clicking the Connect button in the lower left corner of your board.
connect tracker
  1. Click Connect Issue Tracker.
connect issue tracker
  1. Under Source, select Yandex.Tracker from the list.
Choose Yandex tracker from the list
  1. Click Connect Yandex.Tracker.
Click connect Yandex tracker
  1. The connection form appears. Follow the instruction on the screen, or read it below:
Instructions for integration

Get your OAuth token​

  1. Click the link in the connection form to open the Yandex OAuth page.
Find token link
  1. Yandex displays your OAuth token. Copy the token.
Copy token
  1. Return to Ducalis and paste the token into the OAuth Token field.
Paste token

Enter your Organization ID​

  1. Click the link and follow your Yandex.Tracker administration settings. Find the Organization ID on the administration page. Click to copy it.
Find organization token
  1. Return to Ducalis and paste the Organization ID into the Organization ID field.
Find organization id

Enter your Organization Name​

Enter the organization name. You can choose any name you want. This is for your internal reference in Ducalis.

Fill organization name

Select your Yandex platform​

  1. Under Yandex Tracker Type, select which platform your organization uses:
    • Yandex.360 — If your organization uses Yandex.360 for Business
    • Yandex.Cloud — If your tracker runs on Yandex Cloud
organization type
warning

Selecting the wrong platform type will cause the connection to fail. Verify which platform your organization uses before proceeding.

  1. Click Connect.
Click connect to finish setting up
  1. Ducalis validates your credentials and establishes the connection. Wait for the confirmation.

Import issues​

After connecting, configure which issues to import from Yandex.Tracker.

  1. Click Import from to start issues import.
Click import from your instance
  1. Apply filters to choose which issues to import.
Filter issues
  1. Click Start Import.
Start importing backlog
  1. Ducalis begins importing issues that match your filters. The import progress displays on screen.

Your Yandex.Tracker integration is ready. Issues appear in your Ducalis board for prioritization.

Edit Sync-In Conditions​

After the initial import, modify your filters at any time.

  1. Go to Sync settings and click Edit Sync-In Conditions.
How to edit board filter

  1. Adjust your queue selection or filters.

  2. Click Save to apply changes.

Save filter after editing

New issues matching your updated filters sync automatically. Issues that no longer match the filters remain in Ducalis but stop receiving updates.

Understanding queues vs projects​

Yandex.Tracker uses terminology differently than other trackers:

  • Queues — The primary container for issues, similar to Jira projects. Each queue has its own key prefix for issue identifiers.
  • Projects — A secondary grouping that can include issues from multiple queues, similar to epics or initiatives.

What's next​

After connecting and importing issues, set up two-way sync to send prioritization results back to Yandex.Tracker:

Last updated: Last week