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Importing Issues from Jira Cloud using Ducalis Filters

After successfully integrating Ducalis with Jira Cloud, you can import issues from Jira Cloud for prioritization in Ducalis. There are three types of filters that you can use to choose the set of issues you want to import: 

  1. Ducalis filters.
  2. Jira filters.
  3. JQL filers

This article will show you how to use Ducalis filters to select the issues you want to import.

Steps To Follow

Choose the instance from which you want to import issues. You can:

Click Import from [instance] to proceed.

When you get to the Import step, select the Ducalis filters option.

Select your parameters according to which issues you want to filter out. Make sure the required parameters are selected.

You can see a real-time preview of the issues that fall under your selected parameters.

If you cannot see some parameters because of some recent changes you made, you can click Refresh to update the data before looking for them one more time.

Once everything is ready, click Start Import.

Board with issues imported from Jira Cloud.

Importing Sub-Tasks

You can import sub-tasks of tasks in a particular project. To do this: 

When selecting the import filters, choose the project containing the tasks that have the sub-tasks you want to import. 

On Issue type select Sub-tasks. Continue to select the required filters and any optional filters that you want.

You can get a preview of some issues falling under the filters you have selected. 

Click Start import.

All the tasks together with the sub-tasks will be imported.

On the Issues list, all the sub-tasks will have a sub-task icon on the left. 

When you open the issue card of a sub-task, you will see the parent-tasks on the top part. You can click on it to be redirected to the parent task in Jira.

When you open the issue card of a parent task, If it has sub-tasks, you will see them (completed sub-tasks included), and their scores if they were also imported and evaluated. 

Editing Ducalis Import Filters

Editing Ducalis import filters helps to:

  • Import more issues from Jira to the same board.
  • Remove issues from a board without removing the integration.

To edit filters:

  • Click Sync to access the Sync settings.
  • Under Sync settings go to Sync In and click Edit Sync-In Conditions
  • Edit the filters to get the issues you want, then click Save.

What’s Next?

Once you have integrated and imported your issues from Jira Cloud, you can go ahead and enable Back sync so that you can sync back your prioritization results to your Jira Cloud account. 

Learn more about how to enable Back sync with Jira Cloud

Updated on June 19, 2024

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