Since public ideas are linked to internal issues (in Ducalis, or task tracker), the progress statuses of these two parallel workflows should go in sync. Setting up status auto-updates helps automatically update an idea’s status each time an issue’s progress status is changed.
Step to Follow to Set Up Status Auto-Updates
- To switch this feature on, head over to the Voting board settings.
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- Find Automation on the left side menu, then Status Auto-Update Rules.
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- To start creating a new rule, click +New Rule.
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- Select the platform with the internal issues (Ducalis or your task tracker).
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- Choose the internal issues’ status.
- Choose the public ideas’ status you want them updated to.
For example, when the status of a ClickUP issue changes to In Progress, the status of the linked Ducalis public idea is automatically updated to In Progress.
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- Click Save Rule to create the rule.
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Follow the same steps to create more rules. You can create rules for all your statuses.
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What’s Next?
Learn about the Changelog page and how you can use it to keep your customers updated about your new releases.
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