Anyone who submits feedback, votes, or comments AND receives any notification from Voting boards is a subscriber.
👉 A Subscriber is anybody Who Receives Any Notification from Voting Boards.
Users of your product who do not get notifications or unsubscibed from them are not considered subscribers.
Detailed list of Subscribers you can find in All Voters section.
Subscriber limits by plan
- Free plan: 500 subscribers included
- Business plan: up to 100.0k
If you want to communicate with 100k+ subscribers, drop us a line to hello@ducalis.io.
Ducalis will automatically increase the price to the next increment when the subscriber limit is exceeded.
You can view our current pricing and plan information on our pricing page at https://hi.ducalis.io/pricing.
To see how many Subscribers you have, you can review that in the Billing page in your settings:
If you need more subscribers than your current limit allows, you’ll need to change your plan and enter the desired number of subscribers.
FAQs
Can I delete tracked users?
No, you can simply unsubscribe any subscriber from any voting board. They will stop receiving notifications and will no longer be counted as a subscriber.
Things to note:
- It doesn’t matter how many notifications a subscriber receives — they count as one subscriber, and you pay for just one.
- Adding a voter by voting on their behalf will make that person a subscriber.
- Making a voter the author of an idea will make that person a subscriber.
Learn how to manage Subscribers.