Organization Settings
Where and how to rename your organization, change the timezone, members sign-up mode, and the billing data.
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Push To Asana
How to send Issues you create in Ducalis to Asana.Customizing Voting Boards: Logo, Color, Language
How to customize the appearance of your Voting board to match your brand.How to Create Voting Board
What is a voting board? How can you create one to start collecting feedback from your customers?Embedding & Customizing Changelog Widget
How to set up loginless access to your voting board for your customers.Push to Jira Server
How to send issues you create in Ducalis to Jira Server. How to create issues for your Jira Server backlog in Ducalis.Setting Up a Custom Domain For Voting Boards
How to set up a custom domain for your organization’s voting boards.Template For New Public Idea
How to create and use templates for new public ideas added to your voting boards.Canny Alternative [2024]: Pricing, Feature, and Feedback Comparison with Ducalis
Our goal is to provide an honest tool comparison, so please feel free to explore both pages about these tools....Changelog Analytics
Statistics of How Users Read Ideas in the Done Column.Single Sign-On (SSO) for authorizing users on Voting Boards
🔑 Loginless authentication at your voting board Using the same widget, you can pre-authorize your users into your Ducalis Voting...Customize Voting Scale. Upvotes and Votes’ Display for the Voting Board
Types of Upvotes for the voting board, how they work, and a guide on how to choose one.Push To Linear
How to create issues for your Linear product backlog in Ducalis.Push To GitHub
How to create issues for your GitHub backlog in Ducalis.Public Idea Statuses (Columns)
How to create and set up public idea progress statuses to keep customers updated on the status of an idea.What are Release Notes?
An Overview of the Ducalis Release note composerComposing a Release Note
The structure of a Release note and how to compose oneSending the Release Note
Options of when to send Release notes: schedule or send immediatelyCustomizing The Blocks
Personalize the look and feel of your Release note. Choose the information you want to include in the Release noteVoting Board Auto Release Notes
How to generate and send an Auto-digest to your customers to keep them informed about the activities on the Voting board.Status Auto-Update Rules
How to automate status updates for public ideas that are linked with issues in the backlog.API for Opted-Out Voters (Unsubscribed)
It helps control the sync users who opted out unsubscribed from your voting boards with your mail email platform to...Import/Export List of Unsubscribed Users via CSV
Importing Unsubscribed Users via CSV Go to Voting > Scroll down to Access > Open Voters’ list block. Under Voters’...Add Voters Custom Data Fields via API
Not all customers are created equal. Sometimes there’s a specific user group you want to focus on. Here are some...Creating Public Ideas
Creating or adding public ideas to a voting board.Slack Notifications about Voting Board Activities
How to start receiving Slack notifications about your voting board activities.Votes, Comments and Mentions on Ideas
How you to vote and commenting on ideas on the Voting board, Voting on behalf of users.Filters, Labels, and Quick Search On Voting Board
How to use filters, labels, and quick search to speed up navigation on the voting board.Adding Public Ideas to your Internal Backlog
How to add public ideas on your voting board to your internal backlogHelp add a Language to the Voting Board languages List
Adding a language of your choice on the voting boardMerge Duplicated Ideas
How to merge similar public ideas to avoid duplicates.Move/Copy Ideas from One Board to Another
How to copy/move issues/ideas from between boards.Similar Ideas Suggestions
Avoid idea duplications. Get suggestions of ideas similar to the one you are creating.Switching Between Boards and Boards Filters
Quickly switch between boards using the keyboard shortcut Command K or Search option.Accessing Voters List for an Idea
How to access the list of voters who voted for an idea.Filter Feedback Using Voters’ Metadata
Use filters to find feedback from specific customers quickly.Help us Translate with Crowdin Project
Don’t see your language? With your help, we can solve this issue. If you need a particular language supported, or...Different Languages for Voting Boards
How to create different voting boards with different languages for different sets of customers.Ducalis.io for Enterprises
Build a single source of truth that connects your data, workflows and teams so you can all move faster, together....Embed a Voting board into your product
Learn how you can embed Ducalis voting boards using an embed code. To enhance user experience, it is important to...Voting Board privacy
Choose a method you want your voting boards to be accessible byImport Ideas via CSV to your Ducalis Voting Board
How to import a CSV file with ideas to a voting board.Setup Webhooks to automate Voting board events
Webhooks are a powerful tool for connecting applications and services in real time, enabling seamless data exchange and triggering actions...Creating and editing public idea with AI
Use Ducalis AI to create new public ideas and edit existing ideas. Ducalis AI is a connected assistant that helps...Release Notes Template
How to create, customize, and use a release notes templateSend Updates from your own domain (custom email)
Your customers are far more likely to pay attention to your emails when they come from your own email address...How to embed Voting Board into your product [step-by-step guide]
Enhance your product by seamlessly embedding a Voting board, engaging customers, and making them feel at home. Board Customizations Make...Exporting from Ducalis
An overview of the different ways you can export data from DucalisVoting Board Notifications for Voters
Notifications for voters and the possible configurations.Delete Voters’ Votes
If a public idea has outdated votes, you can remove them without deleting the voters and their requests from the...